0151 348 6666

 

    
0151 348 6666

 

    
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  • Hotel Receptionist/Welcome Host

Our client, is a much-loved boutique townhouse hotel and spa with 40 guestrooms, restaurant, private-dining spaces and a renowned cocktail bar in the heart of the city of Bath. Due to an internal promotion they are looking for a front of house team member to provide genuine, authentic and memorable experiences to their guests and maintain their highest levels of service. You will be flexible enough to be the first point of contact for guests when on the front desk and to support the food and beverage teams as and when required.

Ideally you will have previous experience in a similar role, be outgoing, personable, enthusiastic and confident in your ability to be able to help this busy hotel and maintain their excellent service standards.

If you’re passionate about delivering exceptional guest service, have a real interest in hospitality and have a highly motivated, hands-on approach, this is a great opportunity to secure a key role within a dynamic, forward-thinking hotel group.

Although the hours will vary and include evenings and weekends you will only work five days a week

Key responsibilities include:

  • Providing the best possible guest care
  • Being e a true ambassador for excellent service
  • Operating front office and POS systems
  • Supporting the reservations department in taking bookings
  • Assisting the Welcome and F&B teams in all areas of service
  • Welcome guests to the Spa
  • Occasionally supporting the night team in holiday periods

Key skills & requirements:

  • Previous experience in a similar role
  • Enthusiastic and eager to learn
  • Genuine belief in delivering great customer service
  • Be self-motivated
  • Able to drive new initiatives
  • Friendly and outgoing
  • Confident
  • A great communicator
  • Enthusiastic and flexible

It may be an advantage if you:

  • Had experience with Opera PMS

In return our client offers:

  • Competitive salary
  • Detailed training and unlimited career progression
  • Staff discounts across the group
  • 28 days’ holiday
  • Uniform
  • Full workplace pension scheme
  • Flexible hours
  • A key role within a dynamic, forward-thinking hotel operation
  • 5 day working week

If you feel you match or indeed exceed these requirements and wish to apply, please send us your CV along with a covering letter quoting reference number RD2151

Noble HR Solutions trading as Recruitment Doctor is acting as an Employment Agency in this matter.

Reference :
RD2151
Contract :
Permanent Full Time
Wage :
Competitive
Working place :
Bath
Creation date :
11/26/2019
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